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Participant
March 24, 2022
Question

i'd like to get a refund (BL2135244658)

  • March 24, 2022
  • 2 replies
  • 175 views

I'd like to get a refund without cancellation fee for the cancellation fee.

 

Today was expried date for Photoship free experience and i wanted to cancle the free experience.

however, the fee was automatically paid without any pre-notice. 

 

 

Please refund asap without cancellation fee.

This topic has been closed for replies.

2 replies

ProDesignTools
Community Expert
Community Expert
March 30, 2022

Hi, if your free trial just expired (within the past 14 days), then you can get a full refund...

 

See this help page for how to cancel your plan:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have further questions about cancellation, check out this FAQ:

https://community.adobe.com/t5/account-payment-plan-discussions/cancel-subscription-faqs/td-p/11885718


Kevin Stohlmeyer
Community Expert
Community Expert
March 30, 2022

This is a user-to-user forum.

To get assistance from Adobe Customer Care to resolve your issue pleas refer to:

https://helpx.adobe.com/contact.html