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christian443919
Participant
October 19, 2020
Answered

I want change my country but it does not work

  • October 19, 2020
  • 1 reply
  • 431 views

I have an active subscription and moved to another country.
I want to change my country, and Adobe Help Center says use the "contact us" function.
I click on it and it takes me back to the Help Center main page.
If I'm on Adobe main page and try to use the menu called "Support->Contact us", nothing happens at all.

What is wrong? Please help me!

Thanks a lot!

This topic has been closed for replies.
Correct answer Manan Joshi

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
October 19, 2020

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
    C
    christian443919Author
    Participant
    October 19, 2020

    Thanks a lot, but I tried that methods before, do not work.
    Something else?

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    October 19, 2020

    Could you be more specific on what did not work? Were you not able to connect to a support person? Or were they not able to help you? If you did not see the chat button try changing your browser.

    -Manan

    -Manan
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