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Participant
March 3, 2022
Question

I want to cancel my subscription.

  • March 3, 2022
  • 2 replies
  • 159 views

It keeps asking me to update my payment information.

I really want to cancel my subscription. Please help me as soon as possible.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    March 3, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    March 3, 2022

    See here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    or:

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html