Как вернуть деньги за подписку?

Question

Добрый день, установила Adobe Premiere Pro, оформила подписку, попробовала работать в бесплатный период и оказалось, что мой компьютер не соответствует системным требованиям и у меня не получится работать с данной программой. Но совершенно забыла про подписку и вчера с меня сняли деньги, хотела бы подписку отменить. Спасибо.

John T Smith · Answer

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

>completely forgot about the subscription

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

You agreed to a one year contract, and now there is a fee to cancel early

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