Skip to main content
D
David5C99
Participating Frequently
June 5, 2021
Question

Receipts

  • June 5, 2021
  • 2 replies
  • 214 views

Does anyone know how to get payment receipts from Adobe automatically? They only send invoices.  We need receipts but cannot get them with out going through support every month.  

Any insights/suggestions appreciated.

This topic has been closed for replies.

2 replies

D
David5C99Author
Participating Frequently
June 13, 2021

Can someone from Adobe please respond to this question? How can we automitically get receipts for payments, rather than having to contact support every month?

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 5, 2021

in your billing history do older invoices show they've been paid?

D
David5C99Author
Participating Frequently
June 5, 2021

The invoices just notify us when payment is due. We receive no record of payments made unless we contact support, which is very time consuming. 

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 5, 2021

i don't know anything else you can do other than ask support if there's some way to automate the process instead of requiring a periodic request.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices