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December 13, 2019
Answered

REFUND

  • December 13, 2019
  • 1 reply
  • 251 views

I did the canelacion of the free trial in time and form and I figure a charge on the card. I ask for a refund and I have no answers because the charge continues. Will it appear discounted in the next card summary?

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Correct answer LinSims

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

1 reply

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
December 13, 2019

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.