Renewal package change

Hi @davidp48906419, could you post the content of the email? It would definitely help us to help you better.

Is it possibly talking about Creative Cloud Express? If so, then see this related Forums post:

https://community.adobe.com/t5/creative-cloud-express-discussions/never-heard-of-creative-cloud-express/td-p/12753772

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You might want to ask in the https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=latest_replies&lang=all&tabid=all forum

If you want I can move this post to there. 

What is the exact name of your "creative cloud package"??

This is the Lightroom Classic forum, you probably want to ask in the Lightroom (Ecosystem) forum