Ridiculous Cancellation Policy

I couldn't believe it when I tried to cancel my subscription plan today. I overlooked the initial 14 day policy and got sucked into an annual plan that I didn't even knew I signed up for.

so i received my 1st bill, although not pleased, I paid for it thinking I would be able to cancel my plan a month later. To my shock, I saw I had to pay over a $100 as 50% penalty for early cancellation. In the first place I thought I was signing up to a monthly subscription plan and clearly NOT an annual plan. As I navigate through the website to search for customer support to deal with my issue, to my dismay I was directed to a chatbot who couldn't help me. Then I was led to 800-833-6687 number that clearly wasn't toll-free hence I wouldn't be able to reach any support personnel. If anyone could just respond to me here or via my inbox, I would be extremely grateful. I do not want to continue paying for something that I'm not going to use for the next 11 months until I'll find my next opportunity to cancel the plan and I bet when that time comes, Adobe wouldn't send me a reminder and I would probably forget and get myself into another auto-renewal that will lead to a never ending cycle. This company has absolutely no business ethics. Just out to con customers. Can an Adobe personnel please reach out to me within the next 48hours to put a closure to this saga that is stressing me out. Thank you!