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ceciliad79278521
Participant
December 13, 2019
Answered

sell my "All Apps" plan

  • December 13, 2019
  • 1 reply
  • 305 views

Hello,

 

I subscribed an "All Apps" plan by mistake (I activated a trial and forgot to deactivate it): is there anyone here who whish to buy it for 50 EUR/month until the beginning of Sept? 

 

If not, anyone can suggest where I could try to "sell" (kind of "subletting"...) the subscription?

 

I actually activated it just to have a look at what it was and it has no reason at all to pay 60 EUR/month (a lot of money for myself) for something totally unuseful for me.

 

Thank you very much for any suggestion.

Alba

    This topic has been closed for replies.
    Correct answer Tacafy大尉

    monzaalba, Hello.
    Selling subscribed licenses to others is a violation of the license terms.


    Software Additional Terms

     

    Please refer to (vi) of 1.3 "Restrictions and Requirements" in ”rent, lease, sell, sublicense, assign or transfer your rights in the Software or authorize any portion of the Software”.
    If you don't need it, you can only cancel it.

     

    In addition, a cancellation fee may be charged if you cancel mid-year.

    You says have been subscribed by mistake, but as a remedy for those who have canceled it during the 14 days only at the time of the first order, it will be refunded in full (meaning that it will not apply at the time of renewal).

    1 reply

    Tacafy大尉
    Tacafy大尉Correct answer
    Legend
    December 14, 2019

    monzaalba, Hello.
    Selling subscribed licenses to others is a violation of the license terms.


    Software Additional Terms

     

    Please refer to (vi) of 1.3 "Restrictions and Requirements" in ”rent, lease, sell, sublicense, assign or transfer your rights in the Software or authorize any portion of the Software”.
    If you don't need it, you can only cancel it.

     

    In addition, a cancellation fee may be charged if you cancel mid-year.

    You says have been subscribed by mistake, but as a remedy for those who have canceled it during the 14 days only at the time of the first order, it will be refunded in full (meaning that it will not apply at the time of renewal).

      ProDesignTools
      Community Expert
      ProDesignToolsCommunity Expert
      Community Expert
      December 14, 2019

      Tacafy is absolutely right – Creative Cloud Individual plans are non-transferrable.

       

      Adobe does offer a 14-day refund period after initial purchase – but after that, the only option if you no longer wanted to subscribe would indeed be to cancel it.

       

      If it were a Teams subscription instead (a higher-cost plan generally for groups & businesses), then the license could be reassigned to another user.

       

      The help page for subscription cancellation can be found here:

       

      https://helpx.adobe.com/manage-account/using/cancel-subscription.html

       

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