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Participant
July 7, 2020
Question

Stop monthly payment for sometime, due to pandemic situation

  • July 7, 2020
  • 2 replies
  • 191 views

I need to stop my adobe subscription for several months or till the pandemic situation comes under control. is there any option to stop payment for several months, we will start a subscription again after pandemic situation comes under control.

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2 replies

Just Shoot Me
Legend
July 7, 2020

Just by Canceling the subscription, paying the Fee for early termination and then when you want to start back Re-Subscribe.

Community Expert
July 7, 2020

I don't think there is any way to stop payement apart from cancelling the subscription, cancellation does entail penalty. For refund rules refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If you need you can talk to support to see if they can offer you some deal that might work for you. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan
-Manan

-Manan