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J
Jo5E3C
Participant
November 21, 2020
Question

Student Licence too late verified

  • November 21, 2020
  • 2 replies
  • 202 views

Hey Guys, 

 

I have a huge problem i think. 

At the 20th of november i saw that adobe has booked the normal price and not the student price. 

 

Than I saw on the website that my validation was off since october... I didnt saw that 😞 

 

It was written that i had to verify my acc to the date of 17. november. Because i dient read that email in october i just went to verify my acc on the 20th. 

 

My question is, is there a chance for me to get my student price back? because i am student since day one at adobe ... And as a student i cant afford the normal price:(((( this would lead to many problems for me:( 

 

 

Please Help me Guys 

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    November 21, 2020

    I moved your post over from the "Licensing" forum, which I have no idea why it is still active on this system, to a better forum.

    Account, Payment & Plan.

    This forum system is not a direct link to Adobe support.
    We are just users like you and can't help with account questions.
    You need to contact Adobe directly through the Chat system at the link below.

    https://helpx.adobe.com/contact/support.html

    Select the chat icon at the bottom right of the page to open a chat session.
    Type in AGENT into the chat window to connect directly to a person rather than the AI System.

    If this is your second year as a Student IIRC the Student discount is only for the First year and then it goes up to the regular rate. That is unless you are somehow subscribing through the school you are going to.

    In any event you will need to contact Adobe directly or the administrator at your school that deals with the Adobe plan.


    I hope this helps. Best of luck to you.

    T
    Test Screen Name
    Legend
    November 21, 2020

    You'll have to contact Adobe and see if they can make a special case since you missed your assignment. If they try to send you to the forums - where we can't help - you will know they aren't going to do it.

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