subscription

Hi, sorry for the frustration. 

I don't see a subscription associated with the Adobe ID you used to sign into this forum. Do you have another email you use as an Adobe ID?

Also, it looks like you may have started your subscription through the Apple App Store. If that is the case, see this page for canceling your subscription and requesting a refund.

• Cancel your plan purchased from App Store

I hope that helps. 

Hello @Светлана22524914ws2t,

You have 14 days to cancel your subscription. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support(don't wait if you can't cancel on your own, as time is of essence to be eligible for refund).
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan