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Participant
May 12, 2020
Question

subscription was deleted but i already paid

  • May 12, 2020
  • 1 reply
  • 414 views

Hi
I paid a subscription for photos. The subscription was deleted on the pretext that I am in New Caledonia and that the licenses do not work. However, I was repeatedly charged € 35.99.  I was removed twice in a row in April and once in February. I want to be reimbursed. I have no way to cancel this levy. The only way is to charge my credit card.
My subscription has disappeared, my licenses on the 3 photos I also took. How can I do ????

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1 reply

Wilder.Bolaños
Community Expert
Community Expert
May 12, 2020

Hello,

 

This is a user forum, it is best that you contact for support, I leave you two options.

 

https://helpx.adobe.com/support.html

 

https://twitter.com/AdobeCare

 

Cheers,

WbolanosCo