Skip to main content
Participant
July 14, 2021
Question

timely termination

  • July 14, 2021
  • 1 reply
  • 176 views

Hi. I have a question about termination. The question is quite simple: How can I cancel my annual subscription with monthly payment in due time? And in such a way that I don't have to pay any fees? I can find the option to cancel now in my account. But then only with fees. The subscription runs until 27 August.

Will this option still be activated in the calendar month of August? It's all so intransparent, it's almost a cheek.

I would be pleased if someone knew. Regards

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
July 14, 2021

cancel between july 28 and august 28 so there's no fee and you've already started your last month.  if you see a penalty for early cancellation, you're cancelling before your last month's started.