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Participant
October 15, 2021
Question

Transferring CC license

  • October 15, 2021
  • 1 reply
  • 1182 views

Hi!

 

I have a problem with licenses. At first I bought it without Admin Console, as a normal customer by creating account with my e-mail (xxx@yyy.com) and everything is fine - I can use Audition and Photoshop normally.

But I also have a Admin Console account, also connected with the same e-mail address (xxx@yyy.com) and I cannot move the license for Audition/Photoshop from this account to other users, I can do it only with the Premiere Pro license I bought using the Admin Console.

 

What should I do to have all the licenses in one place, Admin Console?

 

Best regards

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1 reply

John T Smith
Community Expert
Community Expert
October 15, 2021

Are you asking about a Team or Enterprise account?

Participant
October 15, 2021

Um... How can I check which type is it?

John T Smith
Community Expert
Community Expert
October 15, 2021

Log-in to your Adobe account and click this link https://account.adobe.com/products

 

A "regular" account may not be moved to other users

 

If you are the ADMINISTRATOR of a Team/Enterprise account you may assign one of your many accounts to a user