Trial

Question

I did the Adobe creative cloud of all apps trial and today they took 58.99 from my account. on the email it says that I can cancel my annual subscription before Apr 30 to get a full refund and avoid a fee, however when I try to do cancel it is not letting me, there isn't any way how. I cant see the manage plans button when I go to my plans. Please can anyone help me?

Manan Joshi · Answer

Hello @Kylie5F94 ,In such a case you will have to contact support. To contact support see the instructions given at the link belowhttps://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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