Trying to find the subscription which is paid automatically for.

Forum|Forum|4 years ago
March 4, 2021
2 replies
263 views

I have a situation where contact is really needed live.

I cannot find anywhere to write to Adobe!

Trying to find the subscription, which is paid automatically on our bank account!

I only have the information that it says Adobe Creative Cloud and is paid with 151,25 DKK monthly.

Company paying is Dolenco APS in Denmark.

Can you help?

Best regards

Johnny Poulsen

[Mod: Branched from an existing 5 year old thread]

Creative Cloud

This topic has been closed for replies.

LinSims

Community Expert

Adobe does not provide support via email.

You can use the chat function, available here. Make sure that you have all ad, pop-up, and script blockers disabled.

https://helpx.adobe.com/contact.html

You can also contact them via phone. Search this page for regionally appropriate phone numbers:

https://helpx.adobe.com/contact/phone.html

I am also moving this to the Account, Payment, & Plan forum, which is more appropriate.

AxelMatt

Community Expert

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded