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Sidharth0D4C
Sidharth0D4C
Participant
January 20, 2021
Question

UNABLE TO REGISTER A PURCHASE IN APP

  • January 20, 2021
  • 1 reply
  • 135 views

EVEN AFTER BUYNG A PLAN, THE APP SHOWS TRIAL PERIOD ONLY.

    This topic has been closed for replies.

    1 reply

    thatsmauri
    Community Expert
    thatsmauriCommunity Expert
    Community Expert
    January 20, 2021

    See Purchased Creative Cloud apps appear as trial versions

    It can take up to one hour for your purchase to process. Until it is processed, the apps continue to show the options for a free membership. You may need to wait a little longer if you completed your purchase within the past hour.

    If the hour already passed and your apps still say "Trial", then try signing out and signing in again of your 'Creative Cloud desktop app'.

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