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Participant
July 23, 2021
Question

want to cancel subscription so I will not be charged after free trial

  • July 23, 2021
  • 1 reply
  • 186 views

I want to canel subscription and stop free trial, so I will not be charged, but after I click manage my account, I see payment plan view and update, but no button to cancel the plan

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1 reply

kglad
Community Expert
Community Expert
July 26, 2021

how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

if that's not help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human