Skip to main content
S
scottw42630464
Participant
June 11, 2021
Question

Why can not contact support??

  • June 11, 2021
  • 2 replies
  • 211 views

There are no longer any links to chat or phone to get help with my billing account. What type of business runs its business by avoiding to help their customers?

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 11, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 11, 2021

    Adobe Customer Service (make sure to sign into your Adobe account first) :
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices