Skip to main content
Kuba_Lu
Kuba_Lu
Participant
May 5, 2020
Answered

Why did the price of the subscription went up from £31.27 to £52.13?

  • May 5, 2020
  • 1 reply
  • 1226 views

My subscription restarted itselt in February and only now I noticed that the price almost doubled? Why is that? I have been a customer for many years and no one has warned me about it. It doesn't feel fair. 

    This topic has been closed for replies.
    Correct answer Kuba_Lu

    Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

    1 reply

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    May 6, 2020

    Hi, which plan do you have? All Apps? For individuals or teams?

     

    Are or were you a student, teacher or staff member at an education institution?

     

    What country are you in – it sounds like perhaps the UK?

     

    Have you tried asking your question to Adobe Customer Care directly? They could tell you what happened:

     

    https://helpx.adobe.com/contact.html

     

     

    Kuba_Lu
    Kuba_LuAuthorCorrect answer
    Participant
    May 12, 2020

    Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    May 13, 2020

    Glad to hear it, and thanks for letting us know.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices