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Helen5E5E
Participant
October 25, 2020
Answered

Why has my Student plan increased from $29 to $50?

  • October 25, 2020
  • 1 reply
  • 1401 views

why the (won't let me use f slur ceebs) have student monthly plans upgraded from $29 to $50? I was never told of this and now adobe is taking money from my account then saying I havn't paid them! there is a transaction yesterday of $50 and then when checking my invoices on the app it says I havn't paid since September. This is robbery, I've tried to cancel but you charge $100's to cancel it. I'm a student I can't afford this stuff I'm just trying to get a degree and I have to use your managed software to get it. 

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Correct answer Manan Joshi

Hello,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
October 25, 2020

Hello,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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