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derekdokoto
derekdokoto
Participating Frequently
April 10, 2015
Question

adobe digital edition 4.0 doesn't work on macintosh yosemite - gets E_ACT_NOT_READY

  • April 10, 2015
  • 1 reply
  • 441 views

I continue to get the E_ACT_NOT_READY error.   I was told by my local librarian who had contacted adobe technical support that I should downgrade to ADE 3.0.  What a waste of time.  No change in  symptoms.

This used to work on leopard.   My iMac died.  Now I have a mac mini running yosemite.  It installs ok, I see all my old books I borrowed before.  Yet I can't borrow any more books because of the stupid error.     My network connection is 100% up.    The authorization says life is good.    Yet it has authentications issues accessing the license server.

Adobe support of macintosh is poor.  There are no existing support site posting that apply.

I can't even search for how to uninstall ADE 4.0.    I just dragged them out of the applications folder after logging out and logging back in.  It said a plugin was in use.  What plugin.  Beats me.

How do I get past this E_ACT_NOT_READY error.  I can't deauthorize this new computer either as I get the same error.

I tried adobe chat.  What a huge waste of time.  I couldn't connect to an agent who knows ANYTHING.   Help!  I'm trying to work with my librarian, but they are NOT technical.  The epub books come from OVERDRIVE.

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    1 reply

    derekdokoto
    derekdokotoAuthor
    Participating Frequently
    April 10, 2015

    note to moderator -   this is MY response to MY own posting.  How can this be a duplicate.

    success.  ADE 4.0 is to be avoided. It crashed after my solution.

    The solution is trash the activation.dat preference file.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.

    I reinstalled ADE 3.0 and life is good.

    The Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    tsgruber
    tsgruber
    Participant
    April 10, 2015

    I just moved from a MacBook Air to MacBook Pro with Yosemite and I can't get it to work either. I uninstalled the .dat file, I uninstall 4.0, I reinstall 3.0 and I can get books to open up in Adobe Digital Editions but if I try to transfer them to my Nook it crashes. Over and over and over.

    derekdokoto
    derekdokotoAuthor
    Participating Frequently
    April 10, 2015

    Sorry to hear that.

    I actually was so excited to get the file into ADE (after so many failed attempts) that I never tried to copy it into my nook.   You got me worried.

    I tried it and it works.   So something else is going on with your system. Mine works on a mac mini running 10.10.2.   ADE is at 3.0.86137.

    my epub books are from OVERDRIVE FWIW.

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