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A
Anonymous
July 7, 2013
Question

adobe digital editions cannot connect to activation server?

  • July 7, 2013
  • 1 reply
  • 2769 views

I've been reading books on my kobo for 2 years now. All of a sudden my ADE ver 1.7 had an error message - something about fulfilment issues. I downloaded vers. 2.0 and now get the activation error message. Please help. Very frustrated here.

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    1 reply

    S
    sjpt
    Inspiring
    July 7, 2013

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.


    M
    mafaldadai
    Participant
    October 8, 2013

    Hi,

    I have the same problem. It is first time ever I use ADE. It asked me to check internet connection to connect to the activation server. I tried command+shift+D and the Mac kept beeping on me. Nothing happened. I installed 2.0 version.

    Thank you

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