Can't Erase authorization

Question

I installed ADE years ago and activated with an e-mail from a now former employer.

I receive "your password is incorrect" message when I attempt to erase the authorization.

I don't have access to the email account anymore (the company is out of business), so I can't reset the password.

I don't mind losing my old content.

I would REALLY like to be able to access the $100 of content I purchased today. I'd be pretty happy to just be able to read it only once!

I tried un-installing and re-installing, but it retains the "obsolete" authorization information. If I could change computer settings so that it does a "clean reinstall" I could authorize with my current information and access my content. Perhaps there's a more elegant work around...I'm open to suggestions.

Many Thanks!

Nanaky · Accepted Answer

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

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