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patl77615567
patl77615567
Participant
November 5, 2015
Question

I get the message that my Kobo is not ADE authorised - but IT IS!!

  • November 5, 2015
  • 2 replies
  • 710 views

I use a Kobo Glo, ADE 4.5 and Win 10.  Sometimes library books load OK and I can read them.  However, too many times I get the message that my Kobo is not ADE authorised - but IT IS!!  What can I do to eliminate this recurring problem?

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    2 replies

    tegan17
    tegan17
    Participant
    November 6, 2015

    Hey I'm with you.  I have the same issue it is so frustrating. Not sure if it is a kobo fault or ADE

    Nanaky
    Nanaky
    Participating Frequently
    November 5, 2015

    Which reader of Kobo do you used exactly?

    patl77615567
    patl77615567Author
    Participant
    November 5, 2015

    Not sure what you mean.  As I said, I use a Kobo Glo and download library books onto it using Adobe Digital Editions 4.5.

    Nanaky
    Nanaky
    Participating Frequently
    November 6, 2015

    The problem is that many customer has problem with the newest Kobo Reader because its a update for this missing. If is not the newest Reader should try to reset the reader to default settings and try to authorize again.

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