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caroler71593347
Inspiring
November 18, 2015
Question

I have installed & authorised ADE on my phone. How do I authorise the phone?

  • November 18, 2015
  • 1 reply
  • 369 views

I have installed ADE on my phone and authorised the app, but when I go to open a .acsm file downloaded to my phone, it says that the file is linked to a different authorisation. How can I authorise the phone with Adobe?

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    November 18, 2015

    Have you enter the Adobe ID after Installation of digital Edition?

    caroler71593347
    Inspiring
    November 20, 2015

    Yes. As I said, I have installed and authorised the app. This is on a Moto

    G phone, running 4.5v of Android. I can open a .acsm file using ES Fioe

    Explorer, but i get the message "e lic already fulfilled by another user",

    even though the file was downloaded from a library website directly to the

    phone, and not using Overdrive.

    Nanaky
    Participating Frequently
    November 23, 2015

    The error say that the eBook are linked with a other Adobe ID. Have you the eBook open in a other place before?