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Louisesoothill
Participant
January 22, 2015
Question

Synchronizing my AdobeID with Vendor ID (txtr)

  • January 22, 2015
  • 2 replies
  • 638 views

Hi there,

I was following all the instructions to synchronize my AdobeID with my Txtr vendor ID so that I can read my DRM-protected ebooks on my ipad in the txtr app. So I used the Account synchronization tool on the adobe website and selected my ebook vendor as txtr and entered my vendor login and password which is my email adress as login and then my password. When I then say Login I get the following message: Bad username, password, or different account than what is requested. So what am I doing wrong and why can't I synchronize it so that I can read my DRM-protected ebooks on Txtr?


Thanks so much


Louise

    This topic has been closed for replies.

    2 replies

    January 30, 2015

    The same here... Tried to communicate with Adobe's assistant via chat but it was the rounded circle - they suggested me to go to forums...

    Currently trying to check this up thru the txtr support channel.

    February 3, 2015

    Hi all,

    Good news! The problem was resolved (many thanks to Patrick Rütter from txtr support)!

    In order to sync Adobe ID and txtr accounts you'd enter your txtr ID as below:

    txtr.int:user@domain.com (prefix txtr.int for my case; txtr.gb for GB and so forth).

    Participant
    January 23, 2015

    I am having the exact problem. Help!