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wemikey
Participant
July 7, 2015
Question

Wendy

  • July 7, 2015
  • 1 reply
  • 272 views

My Kobo Touch says that I am not currently authorized for use with my Adobe ID yet on my computer I am. Have been reading lots until I download my last 3 books.

    This topic has been closed for replies.

    1 reply

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    July 8, 2015

    Can you please share the exact error message or if possible the screenshot of the error message.

    W
    wemikeyAuthor
    Participant
    July 8, 2015

    "This document is protected by Adobe Digital Rights Management (DRM) and is

    not currently authorized for use with y

    our Adobe ID. Please sign in with the authorized Adobe ID and try again."

    I have checked my ADE on my computer and it is authorized and all has

    worked perfectly since I got my E Reader 2 years

    ago.

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    July 10, 2015

    whether your KOBO also authorized with the same Adobe ID?

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