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September 14, 2015
Question

Why won't my new ebook, just purchased, download to Adobe Editions?

  • September 14, 2015
  • 0 replies
  • 175 views

I just bought an ebook online which is supposed to download to Adobe Editions on my Windows laptop, but the download keeps failing to complete.  I get this message: "Error getting license. Server communication problem E_Adept_Request_Expired" ..  However, I had no trouble downloading the ebook to BlueFire on my iPad -- it worked first time! Thanks. J

Update: I just tried downloading this book using Internet Explorer instead of Firefox and it worked perfectly the very first time!  I got the idea of changing browsers when I saw someone had posted that she switched from Firefox to Safari and the download worked. J

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