Skip to main content
alic1982
alic1982
Participant
September 23, 2019
Answered

79€ fine for Upgrading from "One App" to "All Apps" ???

  • September 23, 2019
  • 4 replies
  • 755 views

Adobe Team!

I'm not stopping.

I want to upgrade.

Why this 79,96€ fine?

Why does Adobe make this so complicated! Just let me upgrade...

 

 

This topic has been closed for replies.
Correct answer Just Shoot Me

There is no easy way to Upgrade from one plan to another. About the only way is to Cancel one plan and then sign up for the other.

Your best bet is to contact Customer Care.

 

Contact Customer Care

4 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
September 23, 2019

Hi

I’m glad Customer Care was able to help! Notice that she specified “for one year”. I think, but am not positive, that might be a discount price for the first year. It will go on automatic renewal unless you cancel. Log into your account and choose Manage Plan if you need to check details.

~ Jane

    alic1982
    alic1982Author
    Participant
    September 27, 2019
    Hi Jane, Yes I saw a notice that after the 1st year it will go back to normal price of 69€ per month (VAT included) Hopefully I can easily afford it at that time 😅
      alic1982
      alic1982Author
      Participant
      September 23, 2019

      All fixed, thanks Adobe Customer Care. Very satisfied.

      But...

      Should have been easier in the first place, no?

      Just Shoot Me
      Just Shoot MeCorrect answer
      Legend
      September 23, 2019

      There is no easy way to Upgrade from one plan to another. About the only way is to Cancel one plan and then sign up for the other.

      Your best bet is to contact Customer Care.

       

      Contact Customer Care

        Bani Verma
        Community Manager
        Bani VermaCommunity Manager
        Community Manager
        September 23, 2019

        Hi, 

        I am moving your query to the correct community "Get Started", experts here will be able to assist you better. 

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices