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Participant
June 12, 2020
Question

Adobe Lightroom Classic installation error code P1

  • June 12, 2020
  • 1 reply
  • 262 views

Coming from Lightroom 6.14

Just trying to install Lightroom Classic from the DMG on my Mac and get error code P1 - can't install.

 

Terrible first impression, Adobe (not to mention that my firewall shows all the spyware connetions that Adobe is making).

 

If I even manage to start my trial there are already a couple of marks against using Adobe products in the future...

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1 reply

Rob_Cullen
Community Expert
Community Expert
June 12, 2020

From my experience  v5.7 > Classic (in Windows), my suggestion would be-

1) Backup your Catalog and image files

2) Run the Creative Cloud Cleaner Tool to un-install all Adobe products

3) Install the Adobe Creative Cloud Desktop App

4) Use the CC Desktop App to install your subscribed software (Lightroom-Classic) (Do not use a DMG)

 

Creative Cloud Cleaner Tool to solve installation problems

CREATIVE CLOUD APP DOWNLOAD

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .