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Participant
November 12, 2019
Question

Alert that tells me either to test or to purchase the cc, although I pay my monthly subscription fee

  • November 12, 2019
  • 1 reply
  • 184 views

Whenever I try to open any program of the creative suite, there is an alert coming up which tells me to either purchase or test the program for sevene days. I have a students abo for the creative cloud and I pay my monthly fee with Paypal. I dont know why it dosent work any more.

Can anybody help me?

Anita

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1 reply

LinSims
Community Expert
Community Expert
November 12, 2019

This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues. 

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

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