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Brandon0McGowan
Brandon0McGowan
Participant
October 23, 2018
Answered

App Trial

  • October 23, 2018
  • 2 replies
  • 448 views

Hi a couple of days ago i got a package for all of the adobe products through my school. I opened my package and it installed everything but it is saying that i don't own it, I am currently using the free trials on many apps. The package that i got is the ones that go onto the computers for video editing and all that. If anyone knows how to fix this it would be greatly appreciated.

If that doe'nt make sence i am sorry, it is currently 1:30am on a tuesday.

This topic has been closed for replies.
Correct answer arij2010

If you have a device licenses ,you are not allowed to install CC 2019 versions .You can ask your admin if you have a device licenses and in this case he needs to provide a new package for CC 2018 .

2 replies

arij2010
arij2010Correct answer
Inspiring
October 24, 2018

If you have a device licenses ,you are not allowed to install CC 2019 versions .You can ask your admin if you have a device licenses and in this case he needs to provide a new package for CC 2018 .

Brandon0McGowan
Brandon0McGowanAuthor
Participant
October 24, 2018

Okay also i had the the packages that i have a licence for but it automatically updated to that with cloud.

arij2010
arij2010
Inspiring
October 23, 2018

Hi,

Are you sure to use the right email address .

Brandon0McGowan
Brandon0McGowanAuthor
Participant
October 23, 2018

Thanks for the reply,

I created this account when i installed the products. When i say a package he builds one and puts it onto a USB to install them. Just in case i wasn't clear

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