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Participant
May 12, 2019
Question

Are they closed on week ends?

  • May 12, 2019
  • 2 replies
  • 277 views

I purchased Prem Ele and Photoshop elements . 99.99

All I received was a email....   We are reviewing your order????

So much for actually using it today . huh

How long does it take?

    This topic has been closed for replies.

    2 replies

    Abambo
    Community Expert
    Community Expert
    May 12, 2019

    Where did you buy?

    ABAMBO | Hard- and Software Engineer | Photographer
    Legend
    May 12, 2019

    It's not clear what you need. Are you saying that you bought the program from Adobe?

    If so the receipt/e-mail will include your serial number as well as a link to the download site. If you did not receive a link, you can simply download the program's "free trial" and activate it with the serial number that was provided.

    This is a user to user forum, by the way.

    If you want to contact Adobe, follow the links to Chat at Contact Customer Care

    Participant
    May 13, 2019

    I purchased

    They only sent an email .   "under review"

    I thought it was weird that they could not process order on weekends?

    I did the transaction on my signed in adobe page.

    12 hours later they declined for some reason

    The end

    BTW  enjoyed a few of your videos to make my decision,

    good day

    Abambo
    Community Expert
    Community Expert
    May 13, 2019

    copterdude  wrote

    (...)

    12 hours later they declined for some reason

    That some reason can only be payment issue.

    ABAMBO | Hard- and Software Engineer | Photographer