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Participating Frequently
July 1, 2019
Answered

Can't install XD after updating Windows 10

  • July 1, 2019
  • 2 replies
  • 1571 views

Hi, I can't install XD since Creative Cloud says I have an older version of Windows 10 but I have recently updated it.

Neither Creative Cloud allows me to install a previous version of XD. What can I do?

This topic has been closed for replies.
Correct answer Nancy OShea

See minimum requirements to run XD below..

Adobe XD System requirements

You need a modern 64-bit computer with Windows 10 Creators Update – Version 1703 or higher. For information on upgrading your Windows OS version, see How to get the Windows 10 Creators Update.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
July 1, 2019

See minimum requirements to run XD below..

Adobe XD System requirements

You need a modern 64-bit computer with Windows 10 Creators Update – Version 1703 or higher. For information on upgrading your Windows OS version, see How to get the Windows 10 Creators Update.

Nancy O'Shea— Product User & Community Expert
Harshika Verma
Community Manager
Community Manager
July 1, 2019

Moving this thread to Creative Cloud Download & Install