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k5user
Participant
September 30, 2019
Question

Can't Open Illustrator even when trial of 7Days is Left! Why?

  • September 30, 2019
  • 2 replies
  • 314 views

Hi, I freshly installed Creative Cloud Desktop App then installed Illustrator, which started trial for 7 Days.

As soon as the Illustrator opens, a dialog box loads and says trial has ended and it shows option to either Buy Now or Quit.:(

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    2 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    October 1, 2019

    Hi there, 

     

    Sorry to hear about the trouble you are facing with Illustrator. I am hopeful that the issue is resolved by the steps shared by Monika. In case if you are still facing the same issue, I am moving this discussion to Get Started community for expert help.

     

    Regards

    Rishabh

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 30, 2019
    You could try if any of this helps: https://community.adobe.com/t5/Lightroom-Classic/Expired-Trial-Error-Technical-Issue/td-p/9359209
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 30, 2019

    Did you have a trial before?

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