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hameedb14659784
Inspiring
January 28, 2019
Answered

Cannot install Photoshop CC (error is P87 - MS Windows installer running)

  • January 28, 2019
  • 1 reply
  • 2330 views

I got a new laptop and cannot install Photoshop CC.  I get the error code P87 - Microsoft Windows Installer is currently running.

I've ended the task Windows Installer in Task Manager, but no luck, I get the same error.

Any other suggestions I should try to resolve this issue?

This topic has been closed for replies.
Correct answer kglad

restart your computer.

make sure any win updates have completed.

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 28, 2019

restart your computer.

make sure any win updates have completed.

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

Participant
February 28, 2020

I tried all of this. Also stopped all installers. Still same error code