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Participant
March 2, 2020
Question

Cant use services due to email confirmation. No email to be found

  • March 2, 2020
  • 3 replies
  • 922 views

Its been 48 hours with a resend but no email

This topic has been closed for replies.

3 replies

John T Smith
Community Expert
Community Expert
March 2, 2020

>school email never recieves the Adobe verification email

 

You need to talk to your school's computer staff to find out why Adobe is being blocked

 

Or, go into your account and change your Adobe ID to use your personal email... as far as I know (it may have been different when I worked at a University, I retired 6 years ago) you only need to prove you are eligble... you don't have to use your student email in your Adobe ID

Participant
March 2, 2020

 

John T Smith
Community Expert
Community Expert
March 2, 2020

Log-in to your account and click this link https://account.adobe.com/products

 

You need to verify that you entered your email correctly when you signed up

Participant
March 2, 2020

I have double checked the email. 

The issue is that my school email never recieves the Adobe verification email. 

 

Ive had my account verified for a week so it needing another verification is very frustrating. 

Ani*Adobe
Inspiring
March 2, 2020

Hi there,

 

Apologies for the poor experiene. I have sent you a new link, can you confirm if you received it?

 

^Ani

Participant
March 2, 2020

Nothing yet.. i have a project i need to complete and this is really frustrating