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CorySouthpaw
Participating Frequently
September 19, 2019
Question

CC files "View on Website" launching to Blank Browser

  • September 19, 2019
  • 0 replies
  • 169 views

I've been using IE as my default browser at work for years without issues. Now last couple weeks when I right-click one of my synced CC folders and hit "View on Website" it opens a blank window in Internet Explorer.  I can't help but wonder if this is related to the recent UI update that Microsoft pushed out..  Even when I try to access my files directly through the browser by going to creativecloud.com it still launches a blank window.

 

When I use Chrome everything is fine though.  I spoke with Adobe chat and the rep said "I should use Chrome", but that's a work-around and not a solution.  Internet Explorer is set as my default browser and where all my bookmarks/favs are setup so I'd prefer to stay with IE.  Anyone else ever have this issue?   When I inspect the blank window it seems to mention I don't have Javascript enabled, yet when I look online on how to check it's already set to 'enable'.

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