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V
Vitech
Participant
February 1, 2019
Answered

CC install p206. Tried almost all the solutions

  • February 1, 2019
  • 1 reply
  • 334 views

1. Direct link download shows same problem.

2. I have tried several network/wifi and doens't help. My friends are ok in the same network.

3. Firewall disabled, IE/Edge Proxy disabled. Host file is empty.

4. I have uninstalled all the adobe software, used creative cloud cleaner tool to clean "All", deleted every folder named "Adobe" in my PC. Even deleted every Adobe registry in regedit.

5. I have tried troubleshooting page solutions and got logos and pong.

6. If I used global VPN like expressVPN, the installer would just keep loading.

I used wireshark to capture this when p206 occurs. Hope some network experts can help me figure out what the problem is!!

This topic has been closed for replies.
Correct answer kglad

first, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 1, 2019

first, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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