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Participant
June 13, 2019
Question

CC killing my Mac

  • June 13, 2019
  • 1 reply
  • 126 views

Since upgrading to Mojave/CC19 I have had an issue with CC intermittently killing my OS.

It starts with a complete cut of of internet/network and then all Adobe applications basically refuse to quit and for a while weren't actually saving updates to my files although they were going through the save process. CC menu just produces a beach ball.

Means a hard restart each time which is a real throwback to a worse era.

For a while I was able to save it if I caught it early by quitting Premiere Pro, at which point internet/network would resume, but that doesn't happen anymore.

Any ideas?

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1 reply

Nancy OShea
Community Expert
Community Expert
June 13, 2019

Try creating a new Mac user account.

Nancy O'Shea— Product User & Community Expert