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Participant
November 4, 2019
Question

Could someone help me with updates?

  • November 4, 2019
  • 2 replies
  • 239 views

Hello i am fairly new to this system. My grandson bought me a subscribtion to adobe cloud services. I mainly use paper and pen and trace it on Adobe illustrator and lately i have been trying out something called Fresco which is amazing. The problem is i recently got somebody to fix my computer and eversince i am being asked everytime to manually upgrade the illustrator. But before it always happened automatically. My grandson told me to enable auto update in something called CC application. But i cannot seem to find it? Does anyone know how to do the same? The fresco seems to update on the apple tablet automatically. Its just on the computer i am having issues.

 

Forgive me if this is not the correct place to post this as i dont know how or where else to do it. Also is there a tele number i can call to get assistance? 

 

-Just another 70 year old with no basic knowledge of how this works. So sorry.

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2 replies

Legend
November 4, 2019

So we can help you find your way around, please let us know your system. For example, Windows 10, Mac OS 10.13.9. If you aren't sure how to find out, let us know if it's Mac or Windows, I see you have an iPad but we don't know what kind of computer.

November 4, 2019

Moving to the Get Started forum from Community Help