Skip to main content
S
Sharrell
Participating Frequently
October 8, 2020
Question

Creative cloud server time out from South Africa

  • October 8, 2020
  • 2 replies
  • 178 views

Hi there.
I updated to Indesign 2020 (Middle Asian/Easter version).

It somehow deleted my Indesign 2019.

Then an update to adobe creative cloud kicked in and it got stuck at 32%.

I've tried all the help and even UNINSTALLED ALL ADOBE products.

I am from South Africa and it gets stuck and then times out saying: Problem connecting to the server.

Anybody else having issues from South Africa trying to download Adobe Creative Cloud ap?
I need Indesign and Illustrator and Acrobat to do my work. Everything is deleted off my iMac.

 

Help...

    This topic has been closed for replies.

    2 replies

    S
    SharrellAuthor
    Participating Frequently
    October 16, 2020

    All the help from IT guys to use the Adobe Creative uninstaller and then re-install DID NOT WORK.
    They sent me round in circles... 

    I eventually reformatted my iMac. Reinstalled Catalina and then downloaded the Adobe Creative Cloud ap.
    That worked.


    Just Shoot Me
    Just Shoot Me
    Legend
    October 8, 2020

    I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


    I hope this helps. Best of luck to you.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices