Creative Cloud Trouble [Student Plan]

Forum|Forum|6 years ago
October 7, 2019
2 replies
121 views

Hello!

I have been having issues with my creative cloud applications. I bought the student plan but when I go to download the applications on my computer it has I still need to buy a plan? Im confused because the plan I bought charge my bank account so I know it worked.

This topic has been closed for replies.

Nancy OShea

Community Expert

Log-in to your Adobe account below.

https://account.adobe.com

It may be that you need to confirm your student eligibility by providing Adobe with digital copies of enrollment or student ID. See link below for details.

https://helpx.adobe.com/x-productkb/policy-pricing/student-teacher-edition-orderfulfillment.html

Nancy O'Shea— Product User & Community Expert