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Participant
December 20, 2018
Question

Creative Cloud Web SDK Image Editor down?

  • December 20, 2018
  • 1 reply
  • 1108 views

We use the creative cloud web SDK image editor in our app that helps users design email templates. This morning our users reported that they're seeing an error. When accessing the image editor, this endpoint throws a 503 error when posted to with the appropriate information:

https://featherservices.aviary.com/imgjsonpserver.aspx

Another publicly available email template editor (Stripo) is also showing this issue when you try to edit an image, which leads us to believe it's an Adobe issue and not an issue with our setup. Here's the link to the Stripo editor: Stripo Demo — Html Email Template Builder

We know that Aviary has been deprecated recently, but the migration docs clearly state that migrating to the Creative Cloud is the preferred solution.

Anyone else seeing issues with this or any word from Adobe? We're not seeing any status updates and will need to use another editor if this isn't addressed in the next few days.

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1 reply

joshuam54350492
Participant
December 20, 2018
Participant
December 20, 2018

Very interesting, thanks for posting that link. We were following this doc on upgrading Aviary which is apparently out of date: Migrating from the Aviary SDK to the Adobe Creative SDK – Adobe Creative SDK

Sounds like we need to find another image editor to use. @Adobe it'd be great if the Aviary upgrade documentation could be updated to show that this functionality no longer exists.