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Participant
May 2, 2020
Question

Creative Cloud Web - States Preparing Video yet the video doesn't play on the browser

  • May 2, 2020
  • 2 replies
  • 242 views

I'm sure someone has already asked the question, yet still have not found the answer. It does say preparing the video and then I get an icon.

 

 Here is a video 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
May 2, 2020

 You need to be more specific. Creative Cloud is a collection of 20+ desktop, mobile and online apps. 

  • Which app or service?
  • Which version #?
  • Which operating system?

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
May 2, 2020

Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum