CS 5.5 Extended (Teachers & Students)

Forum|Forum|6 years ago
December 30, 2019
3 replies
494 views

Hello dear Community, I bought a few years ago the adobe creative suite master collection 5.5 (teacher & students edition)

I now bought a new MacBook and one of the install CDs don't work for some reason. No scratches or dirt on the cd. I still got my serial key but I can't install the whole collection.

I couldn't find a download link for that version on the adobe website. It seems there has been some updates. Where can I find the download link? it's really urgent and I need help asap!

thanks in advance guys

Mo

Community Information

This topic has been closed for replies.

U

ukg

Known Participant

Apparently they are not providing any support of any kind for creative studio software anymore as of may 2019.

John T Smith

Community Expert

That is correct

The Adobe employee who advises volunteer helpers (I am one) said this on 12-18-19
"Adobe employees will no longer be engaging with Creative Suite customers to provide support via chat, phone, or social media"

John T Smith

Community Expert

There is no solution here... Adobe has removed the CS6 and earlier links for all downloads except for those people who bought a download direct from Adobe... and those downloads do NOT include the education version

>someone from the adobe staff is linking to a website

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

John T Smith

Community Expert

There is no link to download the education version, only the regular version that will not work with your serial number

Take your disc to another computer... if it will read, copy everything to a flash drive... BUT, I don't know how you would tell the old installer to look at a flash drive instead of the disc drive

M

madebymeAuthor

Participant

I already tried another computer. Same result. There is another post with the same problem and and someone from the adobe staff is linking to a website .... Somehow there must be a solution for this.

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