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Participant
February 10, 2020
Question

CS6 installed but (only) acrobat won't open

  • February 10, 2020
  • 1 reply
  • 313 views

CS6 fully installed on laptop - fully licensed, registered, activated etc.

 

everything works fine for a while but for no reason Acrobat stops opening.

no error message - just won't open.

 

we've already un- and re- installed the whole suite twice, but same problem occurs.

 

if I have mis-posted this, would appreciate if someone can tell me where I should be posting this.

cheers,

stephen

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1 reply

John T Smith
Community Expert
Community Expert
February 10, 2020

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html