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A
Arnd Hildebrand
Participant
June 1, 2020
Answered

Deleting files but not shown at the Creative Cloud Window.

  • June 1, 2020
  • 1 reply
  • 1163 views

Hello,

I would like to deleted all my files from creative cloud but could not see this files at https://assets.adobe.com/files.  Every folder is empty but the space is used (2.2 TB from 5 TB Cloud Space are used.)

Is it possible to clear the Cloud area complete?

 

Thanks for helping and keep healthy.

Arnd

This topic has been closed for replies.
Correct answer kglad
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 1, 2020

https://community.adobe.com/t5/get-started/delete-more-than-one-file-on-the-cloud-at-a-time/m-p/11146959?page=1#M469600

    A
    Arnd HildebrandAuthor
    Participant
    June 1, 2020

    Thank you for your reply but at the creative cloud web there are'nt any pictures to delete. All folders are empty but the cloudspace is used. I'll just add some pictures from the site so  I could not move anything to the junk folder...unfortunately.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 3, 2020
    using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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